Question 1

How do I book a ticket?

Accepted Answer

Enter departure and arrival cities, pick your travel date and passengers, then click Search. Choose a transfer, add it to the cart, and proceed to checkout.

Question 2

Can I cancel my booking?

Accepted Answer

Yes. You can cancel a ticket up to 2 hours before departure from your profile under My Trips. Cancellation rules vary by carrier.

Question 3

What payment methods do you accept?

Accepted Answer

We accept payment cards (Visa, Mastercard, ArCa) and bank transfers. All payments are processed over a secure connection.

Question 4

How do I use a promo code?

Accepted Answer

Enter your code on the Promo Codes page. The best applicable code is automatically applied at checkout.

Question 5

How long does a refund take?

Accepted Answer

Approved refunds are usually processed within 5–10 business days, depending on your bank. Track the status under My Tickets and My Bookings.

Frequently Asked Questions